shipping policy
Shipping Policy for PrimeMart
At PrimeMart, we are committed to delivering your orders in the fastest and most reliable way possible. Below you’ll find the details about our shipping and return policies to ensure a smooth shopping experience.
1. Shipping Methods and Timeframes:
- We offer a variety of shipping methods to suit your needs.
- Standard shipping: Delivery within 5-7 business days.
- Expedited shipping: Delivery within 2-4 business days.
- Please note that all shipping times are estimates and may vary based on your location and the availability of the product.
2. Shipping Charges:
- We offer free standard shipping on orders over $50.
- A flat rate shipping fee will be applied for orders below $50. The fee will be calculated at checkout.
3. Order Processing:
- Orders are typically processed and shipped within 1-2 business days from the time the order is placed.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order:
- Once your order has shipped, you will receive a tracking number via email. You can track your shipment directly through the carrier’s website.
5. International Shipping:
- At this time, we currently only offer shipping within the United States. If you wish to inquire about international shipping options, feel free to contact us.
6. Money-Back Guarantee:
- We stand by the quality of our products and your satisfaction is our top priority.
- If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund.
- To qualify for a refund, the product must be unused, in its original packaging, and in resalable condition.
- Please contact our customer service at sachin300971@gmail.com to initiate a return or if you need any assistance.
7. Contact Us:
- If you have any questions about shipping, returns, or need further assistance, feel free to reach out to us at sachin300971@gmail.com. Our friendly customer service team is always ready to help!